Support as a Service

Support as a Service

KIT’s Support as a Service is offered as a Knowledge-base and Educational Tool. You will have the ability to access:

  • Links to Pertinent Web Sites
  • Online Library of Documents
  • On-Demand Conceptual Information

KIT’s technical support is also a service in the form of Just-In-Time (JIT) Support. With JIT support, you get only the information you need at the time. Additionally, we offer support that caters to the individual and their preferred learning method.


Assisted

  • Online Small Group Training
  • Live Chat Support
  • Email Support
  • Toll-Free Phone Support

Unassisted

  • On-Demand Help
  • Online Issue Tracking
  • Online Video Training
  • Support Site